Beginner’s Guide to Shipping

  • Shipping basics
  • How to ship on So Vegan Market
  • How to set up shipping policies

Shipping is a big part of the business. Fast, efficient, and fair price shipping makes all the difference for SVM clients. We know that, you know that. Creating an effective and competitive shipping strategy is a key part of running your online business. Please also read the Free Shipping Offer article and consider offering Free Shipping to your buyers. To know more about Shipping click here.

Shipping basics #

The first step in creating your shipping strategy is to go over all your shipping logistics. There are many options to consider including carriers, pricing, and pickup, drop-off, or delivery preferences.

Whether you dispatch your orders yourself, or use a third party to help with fulfillment, as an SVM seller, you’re responsible for ensuring orders are sent to buyers.

Please Read

We RECOMMEND the use of Shipstation -a shipping platform that allows you to manage all your small parcel shipping needs in one place.
Available here to vendors from the US, Canada, australia and uk

When creating a shipping strategy:

  • Consider what shipping delivery options and timelines will work well for you, your products, and your customers.
  • Create a workflow with expectations that you can easily meet, even during high volume times. This includes setting realistic processing times for your items.
  • Gather shipping materials, like packaging and boxes or envelopes.
  • Create your shipping policies.
  • Set up your shipping settings.
  • Set aside time regularly to fulfill orders, manage shipments, and update customers. 

Shipping profiles Overview #

Once your shop is open and you’ve added listings, you can add shipping profiles. With shipping profiles, you can use the same shipping settings for multiple listings, saving time when you are adding products to your shop. 

To create a shipping profile:

  1. On Soveganmarket.com, click the Your Account icon, then click Shop Manager.
  2. Click Settings.
  3. Click Shipping .
  4. Enable Shipping.
  5. Choose the Processing Time.
  6. Choose the Shipping Type.

Learn more about shipping profiles.

Setting competitive shipping prices #

When setting shipping rates, it’s important to consider how to be competitive and entice buyers. High shipping prices can make customers less likely to buy. In fact, shoppers are 20% more likely to complete their purchase when the item ships for free. Read the Free Shipping Offer article and consider offering Free Shipping to your buyers.

How to set up shipping policies #

After you set up your shipping strategy, it’s important to communicate policies in your shop policies page. 

Tips for communicating shipping policies:

  • List the carriers you use for shipping 
  • Be clear about the delivery options available to shoppers
  • Be transparent about return shipping policies if you have them. For example, include if you or the buyer will pay for return shipping.

To update your policies:

  1. On Soveganmarket.com, click the Your Account icon, then click Shop Manager.
  2. Click on the Settings tab.
  3. Scroll to the Store policies section.

Learn more about shop policies and shipping in the SVM Shipping article here.

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